Privacy Policy

This Privacy Policy describes how Orriva Tech Studio ("Company", "we", "us", or "our") collects, uses, and protects your information when you use Orriva Studio (the "Service").

By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information necessary to operate, secure, and improve the Service.

1.1 Account & Purchase Information

• Email address
• Payment-related identifiers (processed via third-party providers)
• License keys and subscription status

1.2 Device & System Information (Including HWID)

To prevent abuse and enforce licensing, we collect device-level identifiers, including:

• Hardware ID (HWID)
• Device fingerprints
• Operating system and environment data
• Installation identifiers

Purpose of HWID Collection
HWID and related identifiers are used strictly for:

• License key binding and validation
• Preventing unauthorized sharing or redistribution
• Detecting fraud, abuse, and multi-account exploitation
• Enforcing fair usage limits

We do not use HWID for advertising or tracking outside the Service.

1.3 Usage Data

We may collect limited operational data, including:

• Feature usage (e.g., AI tools, project actions)
• Error logs and crash reports
• Performance metrics

This data is used to improve stability and user experience.

1.4 AI Interaction Data

When using AI-related features:

• Inputs and outputs may be processed by third-party providers
• Data may be temporarily transmitted for inference purposes

2. How We Use Your Information

We use collected data to:

• Provide and operate the Service
• Authenticate users and validate licenses
• Prevent fraud, abuse, and unauthorized access
• Improve performance, features, and reliability
• Provide customer support

We do not sell your personal data.

3. Data Sharing & Third Parties

We may share limited data with trusted third parties strictly for service operation:

3.1 Payment Processors

Used to process transactions securely.

3.2 AI Service Providers

Including models such as Gemini, Groq, and Ollama. Data may be processed externally for AI responses.

3.3 Infrastructure Providers

Hosting, authentication, and backend services. We only share data necessary for these services to function.

4. Data Retention

We retain data only as long as necessary to:

• Maintain your account and license
• Comply with legal obligations
• Prevent abuse or fraud

We may retain minimal records (e.g., HWID, license history) even after account termination for security purposes.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, no system is 100% secure. Use the Service at your own risk.

6. Your Rights (GDPR & International Users)

Depending on your jurisdiction, you may have rights to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing

To exercise these rights, contact: j6564570@gmail.com. We may require identity verification before processing requests.

7. Anti-Abuse & Enforcement

To protect the integrity of the Service:

• HWID and system data may be used to detect abuse patterns.
• Accounts involved in abuse, fraud, or circumvention may be:
  • Suspended
  • Permanently banned
  • Blacklisted at the device level

This may include restricting future access even under new accounts.

8. Children's Privacy

The Service is not intended for individuals under the age of 13 (or applicable minimum age in your jurisdiction). We do not knowingly collect data from children.

9. International Data Transfers

Your data may be processed in different countries depending on infrastructure and third-party providers. By using the Service, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the Service constitutes acceptance of the updated policy.

11. Contact Information

For any privacy-related inquiries:
Orriva Tech Studio
Email: contact@zkstudiotw.tw